Privacy Policy

PRIVACY POLICY 

This privacy policy describes how your personal information is collected, used, and shared when you use or make a purchase from caizia.com.

PERSONAL INFORMATION WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:

- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
- "Log files" track actions occurring on the Website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Website.
- "GPS data" is considered geographic location data if allowed by the user, enabling personalized content or location-based services.
- "Device fingerprinting" to identify devices based on unique characteristics such as operating system, screen resolution, and browser version for analytics purposes.
- "Local storage" is used for local storage mechanisms on the device to store data for an improved user experience, such as personalized settings.
- "DOM storage" to store data in the Document Object Model (DOM) of the browser, allowing information to be preserved between sessions on the Website.
- "Browser information" for collecting data about the browser used to ensure website compatibility and optimize user experience.
- "Device motion and orientation" serves to utilize motion and orientation sensors in the device to provide interactive features based on device movement.
- "Touch events" for capturing touch and swipe gestures on touchscreen devices to enhance user interaction.
- "Biometric data" for biometric information such as fingerprint or facial recognition for authenticated access.

Additionally, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, Visa), email address, and phone number. We refer to this information as "Order Information".

We may also collect other information such as offline data, purchased marketing data, or mailing lists to improve our service and offerings.

We use the term "personal information" in this privacy policy to refer to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Website--you can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Additionally, we use Device Information for other purposes, including:

- Advertising/Retargeting purposes:
Customizing ads and content based on your interests and online behavior to present you with relevant offers and information.

These uses of data enable us to personalize your experience on our Website and ensure that the information displayed aligns with your interests.

BEHAVIORAL ADVERTISING

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

- Common links include:
- TikTok: Opt-out of targeted ads on TikTok
-Instagram: Opt-out of targeted ads on Instagram
and other Social Media
You can also control data collection for targeted advertising in other browsers and social media platforms by adjusting your browser's privacy settings.
For example:
- Google: Opt-out of targeted ads on Google
- Bing: Opt-out of targeted ads on Bing
-Safari: Opt-out of targeted ads on Safari
and other Browsers

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at CaiziaHQ@gmail.com or by mail using the details provided below:

Main Street 50, Quellendorf, Saxony-Anhalt, 06386, Germany